“OPER.TEN” Transform Emergency Now! - facing Covid-19 with Open Innovation and Human Centered Design


  • Giuseppe Mincolelli University of Ferrara
  • Nicolò Cocchi University of Modena and Reggio Emilia
  • Clio Dosi University of Bologna
  • Matteo Vignoli University of Bologna




The paper presents “OPER.TEN”, a 10 days program that hybridized Human Centered Design (HCD) with Open innovation (OI), developed in response to the Covid-19 pandemic. The program adapted a HCD methodology so that the design teams could face the challenges of designing during a pandemic, such as relying on remote interactions only.  Methodological challenges are presented as well as tools and methods developed to overcome those challenges. To ensure fast implementation of the results, the HCD methodology was hybridized with pillars of OI by involving stakeholders of the territory that could participate with implementation capacity. The final network involved Universities, Companies, Municipality, and Government. After the design phase, 3 of 4 solutions were successfully implemented in 40 days. Results report how to hybridize a HCD with OI to push rapid implementations.

Author Biographies

Giuseppe Mincolelli, University of Ferrara

University of Ferrara - Department of Architecture

Associate Professor in Industrial Design

Coordinator of the MSc in Innovation Design

Nicolò Cocchi, University of Modena and Reggio Emilia

University of Modena and Reggio Emilia

Department of Science and Methods for Engineering

Predoctoral research fellow

Clio Dosi, University of Bologna

University of Bologna

Department of Management

Postdoctoral research fellow

Matteo Vignoli, University of Bologna

University of Bologna

Department of Management

Assistant Professor






Reflections on the design processes