LHF Connect: a DIY telepresence robot against COVID-19

Maria Rosanna Fossati, Manuel Giuseppe Catalano, Marina Carbone, Gianluca Lentini, Danilo Caporale, Giorgio Grioli, Mattia Poggiani, Michele Maimeri, Manuel Barbarossa, Cristiano Petrocelli, Paola Vivani, Claudia Calderini, Laura Carrozzi, Mauro Ferrari, Antonio Bicchi


This contribution describes a case study of a “do-it-yourself” (DIY) opensource service and related product to help combating the COVID-19 emergency. It illustrates the birth of LHF Connect, a project designed to facilitate communication between patients isolated in COVID-19 hospitals’ ward and their relatives. LHF Connect is a teleoperated robot that can move in autonomy around the hospital. A User Centered Design approach, methods and specific tools helped in managing crucial steps of the design process such as i) the collection of needs coming from the context, stakeholders and end-users; ii) defining the service blueprint; iii) imagining finishing concepts; and iv) managing the communication activities. The initiative has been promoted by a multidisciplinary team of researchers (mainly roboticists with the help of specific competences coming from Design discipline).

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DOI: https://doi.org/10.4013/sdrj.2020.133.10


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Esta obra está licenciada com uma Licença Creative Commons Atribuição 4.0 Internacional [atualizada em 11/11/2016]

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