Vol 8, No 2 (2015)

May/Aug

Table of Contents

Presentation PDF (Português (Brasil))
Albertina Pereira Medeiros, Carlos Casimiro da Costa, Eugenio Andrés Díaz Merino, Marcelo Gitirana Gomes Ferreira, Carlo Franzato 36

Articles

Opportunities for the Contribution of Service Design to the improvement of productivity and innovation PDF (Português (Brasil))
Renata Hinnig, Giselle Schmidt Alves Díaz Merino, Leila Amaral Gontijo, Eugenio Andrés Díaz Merino 37-48
Service design in the public sector: design at the Brazilian Institute of Geography and Statistics (IBGE) PDF (Português (Brasil))
Helga Szpiz, André Soares Monat, Gabriel Patrocínio 49-57
Innovating in ticket sales: Experience design for public transportation in Santa Maria, RS, Brazil PDF (Português (Brasil))
Josiane Longhi Siqueira, Fabiane Vieira Romano 58-73
Co-creation in the market: An exploratory study of entrepreneurs' creative processes PDF (Português (Brasil))
Luiz Henrique Strapasson Mileck, Stephania Padovani 74-82
Knowledge representation in collective ideation PDF (Português (Brasil))
Willian Rochadel, Gertrudes A. Dandolini, João Artur de Souza 83-93
Assessment of the degree of innovation of the people management Process in a home appliance manufacturer PDF (Português (Brasil))
Fernando Luiz Freitas Filho, Thaise Campos, João Artur de Souza 94-103


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